COMPLIMENTARY DELIVERY ON ORDERS OVER $50 AUSTRALIA WIDE | @ITSVILDA

Our Policies

Returns
We want you to be happy with your purchase, but if you are unhappy with your item, please notify us on hello@vilda.com.au within 7 days of your order (with record of your purchase) and we will work with you personally on an exchange, store credit or refund.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $60, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.